Who personal care may help
Personal care assistance may be appropriate when bathing, dressing, grooming, toileting, eating, mobility, or other activities of daily living have become difficult to manage safely and consistently. Support is centered on the individual’s preferences and approved plan, not on taking control away from the person.
What assistance may include
- Help with bathing, grooming, dressing, and personal hygiene
- Support with toileting and continence routines
- Assistance with eating and everyday meal routines
- Help with mobility, transfers, positioning, and safe movement when authorized
- Observation and communication of relevant changes to the appropriate supervisor
Personal care is non-medical assistance. The exact tasks, schedule, and level of support are established through an individualized assessment, applicable program rules, authorization, and staffing availability.
How care begins
Call our Lumberton office and tell us who needs assistance, where they live, which routines have become difficult, and whether a case manager or payment program is already involved. We will explain the information and coordination needed for the appropriate next step.
Payment and service area
Depending on eligibility and authorization, services may be supported through NC Medicaid, CAP/DA, CAP/C, or private pay. Personal Assist serves Bladen, Columbus, Cumberland, Hoke, Moore, Richmond, Robeson, and Scotland counties from our Lumberton office.
Frequently asked questions
Will I have input into my care routine?
Yes. The individual’s needs, preferences, comfort, and approved plan guide how assistance is delivered.
Does a call guarantee services?
No. Service start depends on assessment, program requirements, authorization when applicable, location, and staffing availability.
Exact services and schedules are individualized and may vary by assessed need, location, program requirements, authorization, and staffing.